12 December 2019




Course Full

Dealing with ‘difficult people’

Dealing with ‘difficult people’

In both life and work, it’s inevitable you’ll encounter those who you’ll experience as ‘difficult people’.  Whilst there is great probability of encountering such people, few of us are taught how to manage ourselves in these challenging occasions.  Relating to ‘difficult people’ can be extremely challenging, stressful and highly emotional. Fortunately, there is another way!

    Workshop objective

    This two-hour free workshop is for you because you want to learn some of the ways of thinking and acting that can support you in becoming more skilled in managing ‘difficult people' at work

    Benefits to you / your organisation 

    • Learn how to manage yourself when faced with ‘difficult people’
    • Understand what happens to you when faced by ‘difficult people’ and what you can do to contribute to better outcomes


    • Understanding yourself 
    • Understanding ‘difficult people’
    • Types of ‘difficult people’
    • Strategies for dealing with ‘difficult people’


    • 10am - 12.00pm

    Want to know more?

    Contact us to learn more about our services and how we might be able to help you

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