Training

Workshop objective

This two-hour free workshop is for you because you want to learn some of the ways of thinking and acting that can support you in becoming more skilled in managing ‘difficult people' at work

Benefits to you / your organisation 

• Learn how to manage yourself when faced with ‘difficult people’
• Understand what happens to you when faced by ‘difficult people’ and what you can do to contribute to better outcomes

Agenda

• Understanding yourself 
• Understanding ‘difficult people’
• Types of ‘difficult people’
• Strategies for dealing with ‘difficult people’

Timing

• 10am - 12.00pm