Payment must be received before the date of the course. The workshop fee covers all facilitation, training materials and refreshments during the course.
A delegate can cancel a booking on a course or transfer onto another course offered by Kinharvie free of charge if we receive notification in writing of their change of plans 10 workings days or more before the start date of the original course.
If a delegate needs to cancel or transfer a booking of a course within 10 working days of the start date of the original course there, will be a charge made of 50% of the standard course fee.
If we do not receive notification in writing before the event starts that a delegate would like to cancel or transfer their booking, 100% of the standard course fee remains payable.
There will be no charge if a substitute person from your organisation wishes to replace the original participant on the same course for the complete duration of the course. Please inform our office of any change to an original booking by emailing firstname.lastname@example.org.
If a delegate registers for a free workshop and then is unable to attend, you are required to notify us by email (email@example.com) as soon as possible and at least 48 hours in advance, so we can offer the free place to another delegate.
Any delegate registered on a free workshop who cancels their place with less than 48 hours notice will be charged a £25 administration fee. The same administration fee applies to any delegate who fails to provide 48 hours notice and does not attend the workshop.
If you have any further questions about transfers, cancellation and substitutions, please call us on 0141 337 1070.
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