Mastering Supervision

Confident Supervisors Facilitate Staff to Deliver Better Outcomes!

We invite you to invest in your people, and in the culture of your organisation, by joining us for Mastering Supervision - a four-day programme in Glasgow, that equips managers with the skills and confidence to lead supervision that truly makes a difference.

Whether your aim is to build stronger relationships, improve performance, or create a more accountable team, we’ll support your managers to grow in clarity, courage and care.

Why Supervision Matters

In social care, supervision isn’t just a task - it’s a lifeline. It shapes how people show up, how they learn, and how they stay engaged in the work that matters most.

Mastering Supervision helps managers move beyond ‘checking in’ to leading purposeful, structured and supportive conversations - ones that drive trust, performance and wellbeing.

What Your Managers Will Learn

Over four interactive days, participants will:

• Understand the differences between supervision, mentoring, coaching and counselling - and the appropriateness of each.
• Define roles and responsibilities to set supervision up for success.
• Strengthen key skills like active listening, powerful questioning, and clear, honest communication.
• Build stronger relationships using adult-to-adult approaches that balance support and challenge.
• Tackle difficult conversations with greater confidence - especially when engagement or performance falters.
• Foster a feedback-rich culture where people feel heard, valued and accountable.
• Create a plan for continuous improvement in how supervision is delivered.

How the Course Works

This is an interactive and practical programme. Each day blends learning, live scenario-based practice, and reflection.

Day One – Understanding Supervision

Explore the ‘what’, ‘why’, and ‘how’ of effective supervision and get clear on roles, boundaries and structure.

Day Two – Building Skills and Confidence

Develop the tools that make supervision work - listening well, asking better questions, and communicating with impact.

Day Three – Engagement and Accountability

Learn how to handle tricky conversations with clarity and care. Build stronger accountability across your team.

Day Four – Sustaining Great Supervision

Discover how to make supervision better over time - and commit to practical next steps.

With a strong emphasis on experiential learning, participants will leave not just with theory and insight, but with tools they can use straight away.  

Who Should Attend?

This programme is for anyone with a responsibility for supervising others - whether they’re new to the role or ready to sharpen their approach. 

Let’s Create a Culture of Great Supervision Together

If you want your organisation to be a place where staff feel truly supported and inspired to reach their potential, then partner with Kinharvie and support your managers to Master Supervision.